Comments, Compliments and Complaints

Dementia Training Australia is committed to delivering a high quality national service.

We’re happy if you are

There is nothing quite as motivating as receiving a kind word. In fact, when someone compliments a DTA activity or representative, it helps us to recognise the value of that service. So, if you’ve experienced outstanding service, please let us know.

We’re not happy if you aren’t

We are dedicated to providing you with the best level of service. Even with the greatest effort and best intentions, sometimes expectations are not met. If this happens, we want to hear about it. This will help us address issues as quickly as possible, improve DTA services, and restore your confidence.

What happens to feedback

When you submit a comment, suggestion or compliment to DTA using our online form, your submission will be reviewed by DTA as soon as possible.

All forms are handled in strictest confidence. If you are still not satisfied, you can ask the DTA Executive Director to review the matter.

Submit your feedback